SMS Terms of Service
Consent to Receive SMS Messages:
If you have consented to receive text messages from West Coast Mechanical Insulation, Inc., you may receive messages related to promotional offers, service updates, appointment reminders, and other information pertaining to your interaction with WCMI. Messaging frequency may vary. Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP.” See Privacy Policy below.
Message Frequency:
The frequency of messages you receive will vary depending on the nature of your interaction with WCMI. You may receive periodic messages related to your services, inquiries, or promotions.Standard Message and Data Rates:
Message and data rates may apply based on your mobile carrier and plan. You are responsible for any costs or charges incurred as a result of receiving SMS messages from WCMI.Opt-In Instructions:
Receiving SMS messages from West Coast Mechanical Insulation, Inc. can be accomplished in one of three ways: (a) verbally, via a phone conversation; (b) by submitting an online form; or (c) by initiating a text to any West Coast Mechanical Insulation, Inc. team member.Opt-Out Instructions:
You can opt-out of receiving SMS messages at any time by texting the word “STOP” to the number from which you received the messages. After opting out, you will no longer receive further SMS communications unless you opt back in.Help/Support:
For help or more information about our SMS service, you can text the word “HELP” to the number from which you received the messages or contact us directly at 1-408-755-2000 extension 2.Privacy and Data Use:
Your phone number will be used solely for the purpose of sending SMS communications related to WCMI’s services. We do not sell or share your personal information with third parties for marketing purposes. For details, please refer to our Privacy Policy below.No Guarantee of Delivery or Receipt:
While we strive to ensure the successful delivery of all SMS messages, we cannot guarantee that every message will be delivered to your device. We are not responsible for any delays or failures in message delivery.Changes to Terms:
WCMI reserves the right to modify these SMS Terms of Service at any time. Any changes will be posted on our website and will become effective immediately upon posting.
By opting in to receive SMS messages, you acknowledge that you have read and agree to these terms of service.
Privacy Policy
Effective: February 25, 2025
West Coast Mechanical Insulation, Inc. ("WCMI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, or other mediums. By using our services, you agree to the collection and use of your information as described in this policy.
Information We Collect:
Personal Information: When you engage with WCMI, such as by filling out a contact form, signing up for SMS messages, or requesting services, we may collect personal information, including your name, phone number, email address, physical address, and other contact details.
Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and usage data to improve our website and services. This information does not identify you personally.
How We Use Your Information:
Service Communication: We use your personal information to provide and improve our services, respond to inquiries, process requests, and send you relevant communications (e.g., service reminders, promotional offers, and updates).
SMS Communication: If you opt in to receive SMS messages, we will use your phone number to send you automated text messages related to service updates, promotions, and other business communications. You can opt out of receiving messages at any time by following the opt-out instructions.
Marketing and Promotions: We may use your contact information to send you marketing materials and promotions. You can choose to opt-out of receiving these communications at any time.
How We Protect Your Information:
Data Security: We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information:
Third-Party Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, or provide services to you. These third parties are obligated to keep your information confidential and use it only for the purposes for which it was shared.
Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or government investigation.
Your Rights and Choices:
Access and Correction: You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the details below.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications, including SMS messages, at any time by following the opt-out instructions provided in the communication.
Cookies and Tracking Technologies:
Cookies: Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyze web traffic and improve website functionality. You can control cookie settings in your browser.
Changes to This Privacy Policy:
Policy Updates: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
Contact Us:
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Phone: 408-755-2000 x2
Email: lisa@wcmi-inc.com
Address: 470 South Hillview Drive, Milpitas, CA 95035